Bones Coffee Company Reviews

I really really enjoy Bone’s coffee. The product is really good, each flavor is unique and flavorful and fresh until the last brew. However their customer service is subpar to say the least. Covid of course is a barrier for many companies, but my last order I ordered 12/9/2020 and never received it even after FedEx tracking was sent out. I finally decided to email after Christmas, never got a response. I sent another attempt on New Year’s Eve and finally got a response that there was no other inquiry from my email, frustrating but okay so I sent another email detailing what I said in the last. They re-fulfilled my order but it didn’t ship for another 5 days. Finally I received it and the order was packed wrong. I emailed about this issue as well and still no response.
Bummed because the product is amazing but unsure if want to go through the trouble again. Order at your own risk.

Amazing coffee, gear, and customer service that really makes you feel at home!! I enjoy them very much and you will to. Such fun flavors and decaf if you can't do caffeine like me!!!!

How do you all make your coffee taste like the actual item it's flavored as? I ordered the peanut butter and jelly coffee as a gift for my husband as a little silly thing.

I figured the flavoring was a gimmick. The flavor I was imagining was an overwhelming peanut taste with no jelly flavor. I wasn't expecting anything more than it just being a cute gift.

The coffee arrived and my husband prepared it with a pour over set up. I don't know how Bones Coffee did it. I don't know how they figured this out. But this coffee tastes EXACTLY like a PB&J. I didn't personally care for the flavor because I just wasn't expecting an actual drinkable childhood sandwich. That's not the fault of Bones! They're just doing their job! If they advertise a coffee as tasting like something specific THEY MEAN IT!